Shipping and Delivery Policy

We ship orders worldwide using TNT, UPS, DHL, and FedEx Express Cargo.

Delivery Time

Orders are prepared after payment confirmation and dispatched based on product availability. International delivery times may vary depending on the destination country, local region, customs procedures, and carrier operations.

Estimated delivery time: 3–30 business days

Please note that delivery times are estimates only. Delays may occur due to public holidays, customs inspections, weather conditions, or carrier-related issues.

Shipment Tracking

Once your order has been shipped, a tracking number will be sent to your email address. You can track your shipment through the website of the selected shipping carrier.

Customs Duties and Additional Charges

For international orders, customs duties, import taxes, VAT, brokerage fees, and any other local charges may apply. These charges are the responsibility of the customer and may not be included in the product or shipping price.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address during checkout. We are not responsible for delays, additional shipping charges, or undeliverable shipments caused by incorrect or incomplete address information.

Undeliverable or Returned Shipments

If a shipment is returned due to refusal of delivery, an incorrect address, unsuccessful delivery attempts, or failure to complete customs clearance, return shipping costs and any applicable customs charges may be deducted from the refund amount.

Damaged Packages

If you notice that your package is damaged, opened, or crushed upon delivery, please do not accept it before asking the courier to prepare a damage report. Claims for packages accepted without a damage report may be more difficult to process.

For any questions regarding shipping and delivery, please contact us.